Lowongan Kerja di PT Farpoint

Farpoint is backed by more than 30 years of Gunung Sewu’s solid experience in real estate development and management. Farpoint’s vision is to be a trusted real estate company with passionate employees delivering innovative products and quality experiences, creating value for stakeholders.


Farpoint is looking for


Junior SAP BASIS


Responsibilities:

• Manage and administer server & storage system (monitoring system performance, installation, and upgrade SAP system)
• Establish and control system access and security (refer to company rules and procedures).
• Transport management system.
• Troubleshooting system.

Requirements:

• Min. Bachelor degree from any major.
• Min. 1 year of experience in SAP BASIS.
• Experience to complete at least 2 full cycle SAP implementation.
• Proven knowledge and experiences in SAP EEC6.0
• Having knowledge in Network/System/Database Admin
• Analytical, innovative, and result oriented
• Good command in English both or*l and written

IT Helpdesk Support


Responsibilities:

• Provide support for all Information Technology products and services. Support may include incoming queries, answering questions, troubleshooting problems, teaching or instructing customers regarding software or hardware functionality, and communicating policy.
• Determines the most effective manner to resolve client's technical issue within SLA. Engages in research and in-depth troubleshooting to resolve technical issues. Consults or escalates to 2nd level support staff when necessary.
• Records required customer and problem information in the Ticket System, monitor and respond quickly for any incident or requests. Updates tickets with appropriate journal entries of activities, and closes tickets with resolution entered upon completion of the job.
• Resolves Level 1 work orders. Elevates complex and/or high priority problems to the appropriate support groups for resolution.
• Verifies that suggested solutions effectively resolve the users' problems through verbal or email follow up.
• Works on Help Desk related projects as assigned.
• Maintain inventory of all equipment, software and software licenses and administer the purchase.
• Learn fundamental operations of commonly used software & hardware and other equipment.

Requirements:

• Min. Bachelor degree of Computer Science/IT, Engineering (Computer/Telecommunication) or equivalent.
• Min. 1 year working experience in related fields (Technical & Helpdesk Support) or equivalent.
• Good understanding on computers and network.
• Good interpersonal skills.
• Good communication skills both or*l and written.

Apply here www.rajajobs.com/farpoint


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